Covid-19 Facility Update – September 2020


Wearing Masks Can Save Lives

Dear Residents, Family Members and & Staff,

This will be a shorter update than previous ones.

COVID is currently a stable environment for our facility.  Right now the concern of COVID spread is in the community at large.  We continue to live and work in our facility in our “new normal” of operations.

We continue to keep a watchful eye on the “next season” of the pandemic– and thinking and planning on how can we reduce, if we can, any impact on our residents.  The next season looks likely to be worse as it is predicted to come at the same time our resident population starts to see effects of the seasonal flu and the symptoms are so similar. We will be advocating hard for everyone to take the FLU Vaccine.  And recommending to anyone in our earshot- residents, family members, community members, and staff to get your Flu Vaccine this year.

All of us have a responsibility to ourselves, to our family, to our residents, to our community in a prevention program of reducing these outbreaks.

We continue to double down on our infection control work. Training and retraining on 4 main topics: 

  • Isolation Practices
  • Personal Protective Equipment (PPE) – what / where / how / how to get more
  • Effective Cleaning Products
  • Social Distancing
  • Among other topics 

Reminding employees and anyone entering the facility, if you are sick, you cannot come to the facility and potentially infect others – whether it is Flu or COVID-19. Wear PPE – mask up whether it at the grocery store, the Walmart, or at a family gathering. So often we are now reading stories someone went to a BBQ, Birthday Party, a Bar and didn’t wear a mask, didn’t social distance and later got a call someone at these functions were infected and didn’t know it at the time.

We have discussed with our employees travel concerns and avoiding hotspots identified by the CDC.  We have even relaxed our employee’s vacation accrual process so employees can request an extension of using vacation time.

A note about PPE – there continue to be News stories out there about health care entities (hospitals and nursing homes alike) having / or had shortages of PPE.  Since the beginning, we have had enough PPE in our facility to keep our residents and staff safe.  We have worked with multiple agencies: FEMA, the County, the State, our regular source for these items, as well as even our Consultant Company has a back-up supply of all PPE.  IF we were ever running short (less than a week supply) the consultant company supplied us the next day of a request.

As always, our residents’ and staffs’ health, safety and wellbeing is our highest priority, and we recognize the uncertainty and concern regarding the rapidly evolving Coronavirus disease 2019 (COVID-19.)

Our facility’s planning and response to COVID-19 continues and has been a multidisciplinary approach and a very coordinated plan following guidance from the Centers for Disease Control and Prevention (CDC), The State Department of Public Health (DPH), and the County Health Departments.

We continue our increased infection prevention strategies and practices.  These activities included:

  • Symptom screening of staff and residents.
  • Enhanced environmental cleaning and disinfection.
  • New visitor restrictions of non-essential visitors have also been restricted to try and close the gap of an infection break in our facility.
  • Assessing and ordering additional supplies.
  • All communication on change of conditions of residents are communicated to the Power of Attorney for Health Care or residents’ representatives as quickly as we can.

Increase Monitoring of all Residents Continues: 

The most significant monitoring tool for this virus are monitoring resident Vital Signs and we are doing these minimally once a shift on stable residents and twice a shift for anyone showing signs or symptoms of this virus.

Again, we thank you for your patience and understanding and it is our hope that with this communication you have a sense of being part of our safety program.  Please know that if you have trouble reaching the facility to get an update on your loved one you can call:

The Consultant Compliance Hotline at 877-772-6744.

We have attached a quick summary of things in the next few pages for your information on what all of us can do to help reduce the likelihood of this virus coming into our homes.  

The virus that causes COVID-19 is thought to spread mainly from person-to-person, between people who are in close contact with one another (within about 6 feet) through respiratory droplets when an infected person coughs or sneezes. The CDC has presented new guidance recently that is NOT likely that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose or possibly their eyes.  The broader caution is from being near someone with the virus and spreads through the respiratory droplets.

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. However, keep in mind the CDC reports some people can spread the virus without being symptomatic.

Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing

Or at least two of these symptoms:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

Who is at higher risk?

  •  Older adults
  • People with immunosuppressed conditions  
  • People who have serious chronic medical conditions like:
  • Heart disease
  • Diabetes
  • Lung disease 

We are here for you and together we will make it through this difficult time.  We need all residents and staff to pay particular attention to good infection control precautions.

Clean your hands often
Wash your hands often
with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.

If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.

Avoid touching your eyes, nose, and mouth with unwashed hands.

Take steps to protect others
Stay home if you are sick, except to get medical care.

Cover coughs and sneezes
Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.

Throw used tissues in the trash.
Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Wear a face mask to protect both others and yourself. 

Clean and disinfect 

Clean AND disinfect  frequently touched surfaces daily.
This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

If surfaces are dirty, clean them:
Use detergent or soap and water prior to disinfection.

When to Seek Medical Attention:

If you have any of these emergency warning signs* for COVID-19 get medical attention immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face
  • Persistent high fever 

*This list is not all-inclusive. Please consult your medical provider for any other symptoms that are severe or concerning to you.


Covid-19 Facility Update – August 2020


Wearing Masks Can Save Lives

Dear Residents, Family Members and & Staff,

Our lives have moved to what we have been calling “our new normal.” Across Illinois and Indiana we have seen a “settling down” if you will in COVID cases in Nursing Homes. Our facility has progressed through any outbreaks, if we had one, and all things considered we are back on track to moving closer and closer to again the new normal of our facility’s operations.

It goes without saying, but we will, so many lives were cut short with the advent of this virus and the Nursing Home population was among them. We mourn, and will continue to mourn for the families, residents, and community members that lost the battle to this deadly pandemic.

There are a couple of “watchpoints” in our communities at large (not Nursing Homes) where pockets are of concern for our local States with transmission rates rising.  And we will have to watch and see what happens as States open up completely: how schools opening up will affect the transmission of this virus; AND as travel increases concerns with Staff, Physicians, and other health care providers that interact with our residents.  Rest assured, everyone is watching – the CDC, CMS, State, and Local Public Health Departments- all of us.  We will not hesitate to deploy the restrictions of the last few months, i.e. visitation restrictions, essential workers only, among others, if we need to do this to keep our residents safe.   We know we can count on our residents and family members to support our decisions if these restrictions again are needed.   

We also have our eye on the “next season” of the pandemic– what will that do to our residents?  The next season looks likely to be worse as it is predicted to come at the same time our resident population starts to see effects of the seasonal flu and the symptoms are so similar.

All of us have a responsibility to ourselves, to our family, to our residents, to our community in a prevention program of a reducing a resurgence:  

Our facility has doubled down on our infection control work. Training and retraining on 4 main topics: 

Isolation Practices 

Personal Protective Equipment (PPE) – what / where / how / how to get more 

Effective Cleaning Products 

Social Distancing 

Among other topics 

Reminding employees and anyone entering the facility, if you are sick, you cannot come to the facility and potentially infect others – whether it is Flu or COVID-19. Wear PPE – mask up whether it at the grocery store, the Walmart or at a family gathering. So often we are now reading stories someone went to a BBQ, Birthday Party, a Bar and didn’t wear a mask, didn’t social distance and later got a call someone at these functions were infected and didn’t know it at the time.  

We have discussed with our employees travel concerns and avoiding hotspots identified by the CDC.  We have even relaxed our employee’s vacation accrual process so employees can request an extension of using vacation time.    

A note about PPE – there continue to be News stories out there about health care entities (hospitals and nursing homes alike) having / or had shortages of PPE.  Since the beginning we have had enough PPE in our facility to keep our residents and staff safe.  We have worked with multiple agencies: FEMA, the County, the State, our regular source for these items, as well as even our Consultant Company has a back-up supply of all PPE.  IF we were ever running short (less than a week supply) the consultant company supplied us the next day of a request. 

As always, our residents’ and staffs’ health, safety and wellbeing is our highest priority, and we recognize the uncertainty and concern regarding the rapidly evolving Coronavirus disease 2019 (COVID-19.) 

Our facility’s planning and response to COVID-19 continues and has been a multidisciplinary approach and a very coordinated plan following guidance from the Centers for Disease Control and Prevention (CDC), The State Department of Public Health (DPH), and the County Health Departments. 

For four-plus months or so and continuing we proactively initiated and implemented increased infection prevention strategies and practices.  These activities included: 

  • Symptom screening of staff and residents. 
  • Enhanced environmental cleaning and disinfection. 
  • New visitor restrictions of non-essential visitors have also been restricted to try and close the gap of an infection break in our facility. 
  • Assessing and ordering additional supplies. 
  • All communication on change of conditions of residents are communicated to the Power of Attorney for Health Care or residents’ representatives as quickly as we can. 

Increase Monitoring of all Residents Continues: 

The most significant monitoring tool for this virus are monitoring resident Vital Signs and we are doing these minimally once a shift on stable residents and twice a shift for anyone showing signs or symptoms of this virus. 

Again, we thank you for your patience and understanding and it is our hope that with this communication you have a sense of being part of our safety program.  Please know that if you have trouble reaching the facility to get an update on your loved one you can call: 

The Consultant Compliance Hotline at 877-772-6744. 

We have attached a quick summary of things in the next few pages for your information on what all of us can do to help reduce the likelihood of this virus coming into our homes.  

The virus that causes COVID-19 is thought to spread mainly from person-to-person, between people who are in close contact with one another (within about 6 feet) through respiratory droplets when an infected person coughs or sneezes. The CDC has presented new guidance recently that is NOT likely that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose or possibly their eyes.  The broader caution is from being near someone with the virus and spreads through the respiratory droplets.  

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. However, keep in mind the CDC reports some people can spread the virus without being symptomatic. 

Symptoms may appear 2-14 days after exposureto the virus. People with these symptoms or combinations of symptoms may have COVID-19: 

  • Cough 
  • Shortness of breath or difficulty breathing 

Or at least two of these symptoms: 

  • Fever 
  • Chills 
  • Repeated shaking with chills 
  • Muscle pain 
  • Headache 
  • Sore throat 
  • New loss of taste or smell 

Who is at higher risk? 

Older adults 

People with immunosuppressed conditions  

People who have serious chronic medical conditions like: 

Heart disease 

Diabetes 

Lung disease 

We are here for you and together we will make it through this difficult time.  We need all residents and staff to pay particular attention to good infection control precautions. 

Clean your hands often 

Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing. 

If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry. 

Avoid touching your eyes, nose, and mouth with unwashed hands. 

Take steps to protect others 

Stay home if you are sick, except to get medical care. 

Cover coughs and sneezes 

Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. 

Throw used tissues in the trash. 

Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol. 

Wear a face mask to protect both others and yourself. 

Clean and disinfect 

Clean AND disinfect  frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks. 

If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection. 

 

When to Seek Medical Attention: 

If you have any of these emergency warning signs* for COVID-19 get medical attention immediately: 

Trouble breathing 

Persistent pain or pressure in the chest 

New confusion or inability to arouse 

Bluish lips or face 

Persistent high fever 

*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning to you. 


Covid-19 Facility Update – July 2020


Dear Residents, Family Members and & Staff,

Welcome to the July COVID update.

We are very pleased to inform all of our residents, family members, and staff that COVID-19 has been or is very close to being eradicated in our facility. Through the tireless efforts of our team, assisted by the County and State Departments of Public Health, as well as the CDC, and CMS guidance we have moved a significant amount of COVID-19 positive residents to RECOVERY STATUS. As they say “it takes a village” and it did- but we stand tall and proud of our accomplishments. The safety of our residents and staff is our number one priority.

We cannot express enough the focus and strategic work of our staff to help move these COVID19 residents to recovery status. We would like to sit back and enjoy the laurels and praise we have earned but we cannot. Everyone clearly is worried about the “next season” of the pandemic or when the States open up completely – what will that do to our residents? The next season looks likely to be worse as it is predicted to come at the same time our resident population starts to see effects of the seasonal flu and the symptoms are so similar.

All of us have a responsibility to ourselves, to our family, to our residents, to our community in a prevention program of a resurgence:

  • Our facility has doubled down on our infection control work. Training and retraining on 4 main topics:
  • Isolation Practices
  • Personal Protective Equipment (PPE) – what / where / how / how to get more
  • Effective Cleaning Products
  • Social Distancing
  • Among other topics
  • Reminding employees and anyone entering the facility, if you are sick, you cannot come to the facility and potentially infect others – whether it is Flu or COVID-19.
  • Wear PPE – mask up whether it at the grocery store, the Walmart or at a family gathering. So often we are now reading stories someone went to a BBQ, Birthday Party, a Bar and didn’t wear a mask, didn’t social distance and later got a call someone at these functions were infected and didn’t know at the time.

A note about PPE – there are some News stories out there about health care entities (hospitals and nursing homes alike) having / or had shortages of PPE. Since the beginning, we have had enough PPE in our facility to keep our residents and staff safe. We have worked with multiple agencies: FEMA, the County, the State, our regular source for these items, as well as even our Consultant Company has a back-up supply of all PPE. IF we were ever running short (less than a week supply) the consultant company supplied us the next day of a request.

The State is opening up for businesses throughout. We have worked over the past few weeks on developing our policies and procedures to ensuring safe outside visits of our residents and family members based on the State’s guidance. A family member can request a visit by calling the facility. There are restrictions on the days and hours we can accommodate these visits and family members must be health care screened by our staff before the visit.

As always, our residents’ and staffs’ health, safety and wellbeing is our highest priority, and we recognize the uncertainty and concern regarding the rapidly evolving Coronavirus disease 2019 (COVID-19.)

Our facility’s planning and response to COVID-19 continues and has been a multidisciplinary approach and a very coordinated plan following guidance from the Centers for Disease Control and Prevention (CDC), The State Department of Public Health (DPH), and the County Health Departments.

For the three-plus months or so and continuing we proactively initiated and implemented increased infection prevention strategies and practices. These activities included:

  • Symptom screening of staff and residents.
  • Enhanced environmental cleaning and disinfection.
  • New visitor restrictions of non-essential visitors have also been restricted to try and close the gap of an infection break in our facility.
  • Assessing and ordering additional supplies.
  • All communication on change of conditions of residents are communicated to the Power of Attorney for Health Care or residents’ representatives as quickly as we can.

Increase Monitoring of all Residents Continues:

The most significant monitoring tool for this virus are monitoring resident Vital Signs and we are doing these minimally once a shift on stable residents and twice a shift for anyone showing signs or symptoms of this virus.

Again, we thank you for your patience and understanding and it is our hope that with this communication you have a sense of being part of our safety program. Please know that if you have trouble reaching the facility to get an update on your loved one you can call: The Consultant Compliance Hotline at 877-772-6744.

We have attached a quick summary of things in the next few pages for your information on what all of us can do to help reduce the likelihood of this virus coming into our homes.

The virus that causes COVID-19 is thought to spread mainly from person-to-person, between people who are in close contact with one another (within about 6 feet) through respiratory droplets when an infected person coughs or sneezes. The CDC has presented new guidance recently that is NOT likely that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose or possibly their eyes. The broader caution is from being near someone with the virus and spreads through the respiratory droplets.

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. However, keep in mind the CDC reports some people can spread the virus without being symptomatic.

Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing

Or at least two of these symptoms:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

Who is at higher risk?

  • Older adults
  • People who have serious chronic medical conditions like
    • Heart disease
    • Diabetes
    • Lung disease

We are here for you and together we will make it through this difficult time. We need all residents and staff to pay particular attention to good infection control precautions.

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Take steps to protect others

Stay home if you’re sick

  • Stay home if you are sick, except to get medical care.

Cover coughs and sneezes

  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Wear a face mask to protect both others and yourself.

Clean and disinfect

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

When to seek Medical Attention:

If you have any of these emergency warning signs* for COVID-19 get medical attention immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face
  • Persistent high fever

*This list is not all-inclusive. Please consult your medical provider for any other symptoms that are severe or concerning to you.


Covid-19 Facility Update – June 2020


 

Dear Residents, Family Members and & Staff, 

In the US and particularly in our area we have been facing the COVID-19 Pandemic for three months.  We have seen the numbers of deaths that have faced our Nation, now over 100,000 lives have been lost to this virus.  And read any newspaper or watch any newscast and you will find Nursing Homes have been one of the hardest-hit population.   

Why you might ask? The first answer to the question is what comes to mind most often – nursing home residents are often already sick either with multiple diagnoses (co-morbidities) or they are immunocompromised because of illness or age or both.   

Another reason is because testing has been so spotty throughout the Country.  For a large part of the timeframe between realizing the pandemic was upon the US until now- testing criteria continues to change.  Some testing centers you had to have symptoms to be tested, some were health care workers could be tested, some rationed testing allowing some facilities to only test five (5) residents others had to have symptoms to test.  So there is no clear picture at this time of how many residents in any given nursing home across the US there are that have the virus.   

Now for some positive news– testing is opening up.  The Federal Government and some State and County Health Departments of Public Health are creating a push to get not only all residents tested but staff as well.  Now this is no panacea – there is still no cure and no medications.   

But know that in our facility whether tested or not any resident showing signs or symptoms of possible COVID-19 are treated as Persons Under Investigation (PUIs) and are isolated with vital signs and O2 saturations monitored more frequently to weather the storm to a hopeful, prayerful recovery.   

Our residents are recovering.  And the numbers of residents we have as PUIs is dropping week over week.   

When we communicate with residents and family members the most often question asked is when can I see my family?  Unfortunately, this is doesn’t seem likely in the near future.  CDC, CMS, and State of Public Health are still grappling with when.  However, we can tell you that when these agencies give clearance to us we will work hard and fast to implement a safe policy as quickly as we can.  It is likely (but no guidance has been given yet) that there may be a maximum number of visitors for each family; a limit of visitors at one time within the facility, and likely there may be a cap on visitation of days or times. There are multiple reasons for these possible restrictions from ensuring the facility has adequate Personal Protective Equipment (PPE); to ensuring safety to our residents and staff.    

In the meantime until visiting resumes, know that we continue, as we always have – our residents are our family too.  We know we cannot take the place of their loved ones but we strive hard to make a difference in their lives every day.   

We caution people – don’t cast dispersions on the Nursing Home industry much like we wouldn’t cast them on victims of a tornado or a hurricane – this too is a perfect storm.   

As always, our residents’ and staff’s health, safety and wellbeing is our highest priority, and we recognize the uncertainty and concern regarding the rapidly evolving Coronavirus disease 2019 (COVID-19.)  

Our facility’s planning and response to COVID-19 has been a multidisciplinary approach and a very coordinated plan following guidance from the Centers for Disease Control and Prevention (CDC), The State Department of Public Health (DPH), and the County Health Departments. 

For the last ten or so weeks we proactively initiated and implemented increased infection prevention strategies and practices.  These activities included: 

  • Symptom screening of staff and residents. 
  • Enhanced environmental cleaning and disinfection. 
  • New visitor restrictions of non-essential visitors have also been restricted to try and close the gap of an infection break in our facility. 
  • Assessing and ordering additional supplies. 

All communication on change of conditions of residents are communicated to the Power of Attorney for Health Care or residents’ representatives as quickly as we can.      

Increase Monitoring of all Residents Continues: 

The most significant monitoring tool for this virus are monitoring resident Vital Signs and we are doing these minimally once a shift on stable residents and twice a shift for anyone showing signs or symptoms of this virus.  

Again, we thank you for your patience and understanding and it is our hope that with this post,  calls to the facility can be kept at a minimum to allow our staff to focus on resident care.  Please know that if you have trouble reaching the facility to get an update on your loved one you can call:  

The Consultant Compliance Hotline at 877-772-6744. 

We have attached a quick summary of things in the next few pages for your information on what all of us can do to help reduce the likelihood of this virus coming into our homes. 

The virus that causes COVID-19 is thought to spread mainly from person-to-person, between people who are in close contact with one another (within about 6 feet) through respiratory droplets when an infected person coughs or sneezes. The CDC has presented new guidance recently that is NOT likely that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose or possibly their eyes.  The broader caution is from being near someone with the virus and spreads through the respiratory droplets.   

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. 

Symptoms may appear 2-14 days after exposureto the virus. People with these symptoms or combinations of symptoms may have COVID-19: 

  • Cough 
  • Shortness of breath or difficulty breathing 

Or at least two of these symptoms: 

  • Fever 
  • Chills 
  • Repeated shaking with chills 
  • Muscle pain 
  • Headache 
  • Sore throat 
  • New loss of taste or smell  

Who is at higher risk? 

  • Older adults 
  • People who have serious chronic medical conditions like: 
  • Heart disease 
  • Diabetes 
  • Lung disease 

We are here for you and together we will make it through this difficult time.  We need all residents and staff to pay particular attention to good infection control precautions.   

Clean your hands often 

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing. 
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry. 
  • Avoid touchingyour eyes, nose, and mouth with unwashed hands. 

Take steps to protect others 

Stay home if you’re sick 

  • Stay home if you are sick, except to get medical care. 

Cover coughs and sneezes 

  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. 
  • Throw used tissues in the trash. 
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol. 

Wear a face mask to protect both others and yourself.  

Clean and disinfect 

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks. 
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection. 

When to Seek Medical Attention: 

If you have any of these emergency warning signs* for COVID-19 get medical attention immediately: 

  • Trouble breathing 
  • Persistent pain or pressure in the chest 
  • New confusion or inability to arouse 
  • Bluish lips or face 
  • Persistent high fever   

*This list is not all-inclusive. Please consult your medical provider for any other symptoms that are severe or concerning to you. 


Covid-19 Facility Update – May 2020


Dear Residents, Family Members and & Staff,

Over the last few months, we have been providing information about the Coronavirus or COVID 19 and how it is affecting worldwide, every part of the US, and now Illinois and Indiana.  We want you to know that this facility is doing everything we can to minimize the effect it has on our residents and our employees. We hope with these updates we can reduce your fears and anxieties around this pandemic.

As always, our residents’ and staff’s health, safety and wellbeing is our highest priority, and we recognize the uncertainty and concern regarding the rapidly evolving Coronavirus disease 2019 (COVID-19.) As we all know, the elderly and those individuals with co-morbidities are at an increased risk of contracting this virus.  Nursing home residents are front and center of the high-risk population.   In the Long Term Care community of providers, we had anticipated and planned for this event.

Our facility’s planning and response to COVID-19 has been a multidisciplinary approach and a very coordinated plan following guidance from the Centers for Disease Control and Prevention (CDC), Department of Public Health Indiana (DPH), and the County Health Departments.

For the last 6-8 weeks, we proactively initiated and implemented increased infection prevention strategies and practices.  These activities included:

  • Symptom screening of staff and residents.
  • Enhanced environmental cleaning and disinfection.
  • New visitor restrictions of non-essential visitors have also been restricted to try and close the gap of an infection break in our facility.
  • Assessing and ordering additional supplies.

All communication on change of conditions of residents are communicated to the Power of Attorney for Health Care or residents’ representatives as quickly as we can.

Increase Monitoring of all Residents Continues:

The most significant monitoring tool for this virus are monitoring resident Vital Signs and we are doing these minimally once a shift on stable residents and twice a shift for anyone showing signs or symptoms of this virus.

Again, we thank you for your patience and understanding and it is our hope that with this post,  calls to the facility can be kept at a minimum to allow our staff to focus on resident care.  Please know that if you have trouble reaching the facility to get an update on your loved one you can call:

The Consultant Compliance Hotline at 877-772-6744.

We have attached a quick summary of things in the next few pages for your information on what all of us can do to help reduce the likelihood of this virus coming into our home.

The virus that causes COVID-19 is thought to spread mainly from person-to-person, between people who are in close contact with one another (within about 6 feet) through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose or possibly their eyes, but this is not thought to be the main way the virus spreads.

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness.

Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

  • Cough
  • Shortness of breath or difficulty breathing

Or at least two of these symptoms:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sore throat
  • New loss of taste or smell

Who is at higher risk?

  • Older adults
  • People who have serious chronic medical conditions like:
    • Heart disease
    • Diabetes
    • Lung disease

We are here for you and together we will make it through this difficult time.  We need all residents and staff to pay particular attention to good infection control precautions.

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Take steps to protect others

Stay home if you’re sick

  • Stay home if you are sick, except to get medical care.

Cover coughs and sneezes

  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Wear a face mask to protect both others and yourself.

Clean and disinfect

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

When to Seek Medical Attention:

If you have any of these emergency warning signs* for COVID-19 get medical attention immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face
  • Persistent high fever

*This list is not all-inclusive. Please consult your medical provider for any other symptoms that are severe or concerning to you.


COVID- 19 Facility Update – April 2020


Dear Residents, Family Members and & Staff,

Thank you for your understanding and patience during this time.  As you know the Coronavirus or COVID 19 is affecting worldwide, every part of the US, and now Illinois and Indiana.  We want you to know that this facility is doing everything we can to minimize the effect it has on our residents and our employees.

As always, our residents’ and staff’s health, safety and wellbeing is our highest priority, and we recognize the uncertainty and concern regarding the rapidly evolving Coronavirus disease 2019 (COVID-19.)

As we all know, the elderly and those individuals with co-morbidities are at an increased risk of contracting this virus.  Nursing home residents are front and center of the high risk population.   In the Long Term Care community of providers we had anticipated and planned for this event.

Our facility’s planning and response to COVID-19 has been a multidisciplinary approach and a very coordinated plan following guidance from the Centers for Disease Control and Prevention (CDC), Department of Public Health Indiana (DPH), and the County Health Departments.

We have proactively initiated and implemented increased infection prevention strategies and practices.  These activities included:

  • Symptom screening of staff.
  • Symptom screening of residents.
  • Enhanced environmental cleaning and disinfection.
  • Visitor screening and restrictions.
  • New visitor restrictions of non-essential visitors have also been restricted to try and close the gap of an infection break in our facility.
  • Assessing and ordering additional supplies.

All communication on change of conditions of residents are communicated to the Power of Attorney for Health Care or residents’ representatives as quickly as we can.

Increase Monitoring of all Residents Continues:

The most significant monitoring tool for this virus are monitoring resident Vital Signs and we are doing these minimally once a shift on stable residents and twice a shift for anyone showing signs or symptoms of this virus.

Again, we thank you for your patience and understanding and it is our hope that with this post,  calls to the facility can be kept at a minimum to allow our staff to focus on resident care.

We have attached a quick summary of things in the next few pages for your information on what all of us can do to help reduce the likelihood of this virus coming into our home.

Watch for symptoms

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

The following symptoms may appear 2-14 days after exposure.*

  • Fever
  • Cough
  • Shortness of breath

Who is at higher risk?

  • Older adults
  • People who have serious chronic medical conditions like:
    • Heart disease
    • Diabetes
    • Lung disease

We are here for you and together we will make it through this difficult time.  We need all residents and staff to pay particular attention to good infection control precautions.

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Take steps to protect others

Stay home if you’re sick

  • Stay home if you are sick, except to get medical care.

Cover coughs and sneezes

  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Wear a facemask to protect both others and yourself. 

Clean and disinfect

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.